Care Equipment Servicing

Beaucare Service Team

Beaucare supply servicing support for medical equipment including:

  • Electric profiling / nursing beds
  • Patient lifting hoists
  • Standing and raising aids
  • Ceiling track hoists
  • Slings
  • Baths
  • Bath lifts
  • Wheelchairs
  • Mobility equipment
  • Scales
  • Pressure relief equipment

All servicing is carried out to industry standards including LOLER certification for hoists and slings. We can offer this on an ad hoc or service contract basis.

Our dedicated service department, have a team of fully qualified and CRB checked engineers, offering a six month or annual equipment inspections.  Our fleet covers the UK and can undertake the works on or off site using manufacturer's parts if required. The team can service and repair any brand of healthcare equipment including Arjo Huntleigh, Gainsborough, Oxford, Harvest, Guldmann, Invacare etc.

This service offering provides care homes, carers and patient's confidence in the equipment used on a daily basis, to ensure safe and fit for purpose.

Why use Beaucare® for your Servicing and LOLER needs?

  • Reliable and professional team of engineers.
  • Nationwide coverage
  • Diverse product knowledge including; Arjo Huntleigh, GainsboroughOxford, Harvest, Guldmann, Invacare and other major brands.
  • 24 hour response time
  • A full range of spares for an extensive variety of products
  • Established manufacturer relationships for swift delivery of parts
  • Dedicated service support team

Due to an increased demand, the service division at Beaucare has grown rapidly over the last 10 years and offers a comprehensive and robust maintenance program for equipment in care homes and the healthcare industry. As a successful company, Beaucare work within industry guidelines and are accredited with ISO 9001 quality standards.

Service Capabilities

The dedicated team of service engineers undertake servicing, maintenance and repair of all care home equipment. Understanding that care home equipment is vital for everyday use by carers and patients is at the forefront of Beaucare’s service department, ensuring that all equipment is in working order, all the time.

 Maintenance Agreements

Beaucares service division offers full servicing programmes to all care homes, hospitals and other healthcare industries. Using a non-contractual agreement, Beaucare keep a personalised servicing record in order to track when equipment is due for inspection under LOLER regulations.

12 Month / 24 Month Service Agreements

  • PRICE LOCK - The price is secured for the duration of the agreement
  • Choose between servicing only, LOLER Inspection or both

PDF Certificates

  • All certificates are emailed upon completion of inspection
  • Quotes for any repairs (if applicable) are issued with certificates

Online Portal

  • Beaucare has a bespoke online web portal which allows customers to log in and view certificates from recent and historical inspections.

Service Support Team

The professional service support team at Beaucare keep track of LOLER inspections and other servicing dates, notifying the customer in advance to arrange a convenient inspection date. Fully trained staff are there to offer help and advice over the phone, avoiding unnecessary call out costs where possible. 

Engineers

The Beaucare engineers are all fully trained and LOLER certified.

  • Proactive training with a range of manufacturers for new and existing equipment.
  • Regular reviews of MHRA alerts and manufacturer updates.
  • Impeccable service - smart, reliable, trustworthy and swift.

Equipment Testing

Beaucare put all equipment through rigorous testing and carry out a thorough inspection every time. The engineers will only pass equipment inspections after meeting all of the stringent criteria, using a tried and tested checklist. 

Repairs

The Beaucare service vans carry a full range of parts and spares from an extensive variety of manufacturers. The majority of repairs are carried out on site, on the same day as the initial visit. The Beaucare® workshop has been specifically designed for the testing and repair of equipment including mattresses, scales and hoists. Equipment which cannot be repaired on site is collected and returned to the workshop, where the item will be repaired and despatched as quickly as possible. If the item is essential to the home, Beaucare® will, where possible, provide loan equipment until the repair work is complete.

Cost Reduction

The Beaucare service division offers a high quality service, at an extremely competitive price. Never compromising on safety, Beaucare are able to save customers money, wherever possible. Using bespoke software the service support team are able to monitor spending on individual equipment and offer unbiased advice on whether items are beyond economical repair. As a service customer, BeaucareMedical are able to offer you discounts on equipment replacements.

Would you like a FREE Sling Inspection?

Right now, Beaucare Medical are offering a free sling check with your first LOLER inspection.With no hidden fees, this offer is simply an opportunity for Beaucare’sservice team to prove that they deliver the best service, every time. 

For more information about Beaucare's service capabilities, please contact us directly on: 01423 878896.