Fast & reliable
call outs

When equipment breaks down, you need a trusted partner who can respond quickly and keep your care home running smoothly.

Request A Call Out Call us : 0800 321 7013

Easy to Request

Booking a call out couldn’t be simpler. You can contact us through our customer portal, by email, or by phone – whichever works best for you.

No contract required – anyone can request a call out.
Even brand-new customers can pay for a same-day service without signing a service agreement.

Speak to our team today

Fast Response Times

We aim to attend within 48 hours, giving you peace of mind when you need support most.

For customers with a Service Level Agreement (SLA), we can respond in as little as 4 hours.
Flexible options mean we can adapt to your needs, with SLA response times ranging up to 10 days if preferred.

Speak to our team today

Clear Next Steps

After every call out, we make sure you’re kept fully in the loop:

A job sheet is sent to you the next working day.
If repairs are needed, you’ll receive a clear, no-obligation quote the very next day.
Once approved, the quote is immediately converted into a repair job.

Do you need to speak to our team?

Our offices are open from 8.30 – 5pm. We have a dedicated team of professionals who are available to answer your service and maintenance questions.

Outside of office hours, you can still call our helpline and leave a message and one of our team members will get back to you as soon as possible. Alternatively, please complete our enquiry form.

0800 321 7013 (

8:30am - 5:00pm
MON - FRI

) service@beaucare.com

Hornbeam Square West,
Hornbeam Park
Harrogate,
North Yorkshire,
HG2 8PA

Fast & reliable call outs

Easy to Request

Fast Response Times

Clear Next Steps

Do you need to speak to our team?

Fast & reliable
call outs