Service & Maintenance background image

Service & Maintenance

When it comes to your equipment, our nationwide team is only one call away to keep you compliant, up to date and safe.

LOLER icon

LOLER

Installations icon

Installations

Call Outs icon

Call Outs

Repairs icon

Repairs

Keeping on top of the maintenance and compliance of your care equipment can be challenging. Let us plan your schedule.

Beaucare specialise in delivering comprehensive care equipment servicing support. We work with independent care homes, care home groups, hospices, the National Health Service, therapy centres and special educational schools to deliver better value and a personal service.

Our customers love that we offer:

  • Nationwide coverage across thousands of locations in England, Scotland and Wales with locally based engineers and stock on their vans to help us fix equipment first time.
  • Help to remain compliant with legal inspections under the Provision and Use of Work Equipment Regulations (PUWER) and Lifting Operations and Lifting Equipment Regulations (LOLER)
  • Dedicated account managers who adapt to your individual needs, remind you when your inspections are due and offer over the phone troubleshooting fault diagnostics to reduce call out expenditure.
  • Original Equipment Manufacturer (OEM) parts and no limit to the manufacturer type of equipment we can service.
  • Access to parts and equipment ready for fast delivery from our own warehousing and logistics network.
  • Reporting on the age, location and condition of your equipment so you know where future investment will be needed and spread your assets as required across your sites.
Speak to our team
0800 321 7013

8:30am – 5:00pm
MON – FRI

For all service, repair, and LOLER enquiries, speak to one of our friendly Account Managers. If your enquiry is regarding ceiling track hoist or bathroom installations, please request a site survey.

Request a site survey

Our Services:

  • Contract servicing
  • LOLER inspections (hoists, slings, assisted baths)
  • Scales inspections
  • Bed and air mattress inspections
  • Wheelchair inspections
  • Ceiling track installations
  • Assisted bath installations
  • Shower trolleys
  • Call outs and repairs
  • Technical support
Why should you use Beacare for servicing?

LOLER Inspections

LOLER (Lifting Operations and Lifting Equipment Regulations) inspections are thorough examinations of lifting equipment. The examinations need to be carried out to ensure lifting equipment is safe and fit for purpose. To ensure you are complying with the Care Quality establishment in your region, we will ensure you have the correct certification. If you can’t provide them with the reports that they need, you could be penalised.

Are you out of compliance? Do you need a LOLER inspection quickly? Does your asset register need updating? image
Are you out of compliance? Do you need a LOLER inspection quickly? Does your asset register need updating?

Stay LOLER compliant with Beaucare

  • Planned preventative maintenance and servicing on all patient lifting equipment.
  • Full certification details provided for your records.
Book a LOLER inspection

We provide nationwide coverage

Our nationwide engineers have specialist knowledge of profiling beds, assisted baths and a wide range of medical lifting equipment. We work to extend the life of your equipment by carrying out preventive maintenance during scheduled site visits, reducing call outs and repairs.

By regularly monitoring the stockholding in our vans, we are able to continually improve our ‘first-time-fix’ offer.

Speak to our team today
Map of the UK image Beaucare Van image

Do you require urgent help?

We have Service Account Managers on hand to assist and advise you. Whenever possible, they will diagnose the problem over the phone or via email, and if an engineer is needed, they will schedule an appointment as soon as possible. Our 24 hour call out service is available to registered customers. Please contact us if you would like to register as a Beaucare customer.

Speak to our team today

Download our resources

pdf
Sling Guide
Filesize : 4 MB
Uploaded 8th March 2023
pdf
Bath Brochure
Filesize : 19 MB
Uploaded 8th March 2023

what are our clients saying?

We have used Beaucare for many years now, always efficient and prompt, excellent service as per usual. Thanks Nathan and the team for sorting our urgent bed repair

Brad is the best engineer we’ve ever had. Nothing is too much trouble, he’s really helpful and knowledgeable and always on hand to answer our questions.

The service is second to none, nothing is too much trouble, and everyone is pleasant.

Do you need to speak to our team?

Our offices are open from 8.30 – 5pm. We have a dedicated team of professionals who are available to answer your service and maintenance questions. Outside of office hours, you can still call our helpline and leave a message and one of our team members will get back to you as soon as possible. Alternatively, please complete our enquiry form.

0800 321 7013

8:30am – 5:00pm
MON – FRI

Hornbeam Square West,
Hornbeam Park
Harrogate,
North Yorkshire,
HG2 8PA

    We work with major suppliers

    Invacare
    Wader
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